How Shopify Experts Help E-commerce Startups Grow
Subhasree Nag, 6 hours ago
How do you increase the visibility of your small business? How do you stand out and be loud when every other local competitor of your business is loud?
It’s essential to gain online visibility for your business when you want to grow both online and offline.
However, the growing number of businesses across different sectors and the shrinking attention span of the audience are two downsides for marketers.
Establishing a robust presence within your community and online is key to standing out.
The good news is that increasing visibility doesn’t necessarily require a massive budget or national reach. Using local strategies, digital tools, and community engagement, your business can attract customers and build a loyal following.
This article provides actionable tips for increasing visibility for your local business, blending online and offline approaches to create a comprehensive plan that enhances your brand’s presence.
Here are some of the best tips to increase visibility online –
Search engine optimization (SEO) is pivotal in helping your business get found online. Local SEO, in particular, focuses on making your business more visible in localized searches—think “best bakery near me” or “plumbers in [your city].”
But it’ll take more than just SEO to help you rank higher on the search engine. You have to stop creating content the OLD WAY. More importantly, Google Now prefers firsthand experience with writers.
So, if you are reviewing a product without providing any first-hand review, your content will be just as boring as thousands of other websites creating content to rank.
Here are some tips to boost your local SEO:
Claim and Optimize Your Google Business Profile (formerly Google My Business): Your Google My Business Profile isn’t useless unless you start thinking of it that way. Most of your target audiences in the local area are looking for your business through Google Maps.
So, keep your GMB profile up to date with the proper location, address, contact info, and photos of your business storefront. When your customers leave the store, ask them to share their reviews on your GMB profile for the highest level of optimization.
Use Local Keywords: Use keywords on your website and your Google My Business Profile as well. It would help to run thorough and strategic keyword research and place them on your business website. Use tools like SEMrush or Google Keyword Planner for keyword research. Later, optimize your meta description, web content, and blog post using those keywords.
Get Listed in Online Directories: Consistency is key. Make sure your business is listed in online directories like Yelp, Bing Places, TripAdvisor, and Yellow Pages with the same name, address, and phone number as on your website.
The Google Local Pack, or “Local 3-Pack,” is a prime spot in Google’s search results that showcases the top three local businesses for a specific search query.
Appearing in this highly visible section of Google’s search results can significantly boost your business’s visibility and drive more foot traffic.
Here’s how to improve your chances of getting into the Local Pack:
Optimize Your Google Business Profile: A fully optimized Google Business Profile is essential to improving your chances of ranking in the Local Pack. Ensure that your business information—name, address, phone number, website, and hours—is accurate and consistent. Including relevant keywords in your business description can also increase visibility.
Focus on Reviews and Ratings: Google prioritizes businesses with strong reviews and high ratings for Local Pack placement. Encourage happy customers to leave reviews, respond to feedback, and address any issues raised in negative reviews. Higher review counts and positive feedback signal reliability and can help improve your standing in local search results.
Use High-Quality Photos: Adding quality images to your Google Business Profile makes your listing more attractive and can lead to higher engagement rates. Photos that showcase your products, services, or storefront help potential customers visualize their experience, making them more likely to choose your business over others.
Improve Local Citations and Listings: Consistent citations across local directories like Yelp, Bing Places, and Yellow Pages reinforce your business’s credibility and increase your chances of ranking in the Local Pack. Ensure your business information matches across all platforms to avoid confusion and signal authority to Google.
Social media platforms provide an excellent way to engage with your local community and showcase what makes your business unique. Consistent posting and interacting with followers helps build brand awareness. Here’s how you can increase visibility using social media:
Choose the Right Platforms: Focus on the social media platforms most popular with your target audience. For example, Facebook is great for local businesses looking to target older demographics, while Instagram might be ideal for businesses that rely on visual appeal, like cafes or clothing stores.
Use Location-Based Hashtags: Hashtags help people discover your posts. Include location-based hashtags like #YourCity or #YourNeighborhood, as well as hashtags relevant to your business, such as #YourBusinessType or #YourProduct. This increases your visibility within your local area and draws potential customers from the community.
Host Giveaways or Contests: Hosting a contest or giveaway on social media can rapidly expand your reach. Ask participants to tag friends, follow your account, and share your post to enter. This increases engagement and introduces your brand to new audiences.
Collaborate with Local Influencers: Partnering with local influencers who have a following in your area can drive targeted traffic to your business. Find influencers who align with your brand values and audience, and work together on promotions or product reviews to boost exposure.
Becoming active within your local community is an effective way to increase visibility. Collaborating with local organizations, events, or businesses can help you build meaningful relationships and gain exposure to new audiences. Here are some ideas:
Sponsor Local Events: Sponsoring community events like festivals, charity runs, or school activities gives your business positive exposure. It also shows that you care about the community. In exchange for your sponsorship, you’ll typically get your logo or business name on promotional materials, banners, and event programs, creating multiple touchpoints for potential customers.
Collaborate with Other Local Businesses: Partnering with complementary businesses can help both of you increase your reach. For example, a bakery could team up with a local coffee shop to offer discounts on each other’s products, or a fitness studio might partner with a nearby smoothie bar for co-promotions.
Offer Discounts to Local Organizations: Create special discounts or promotions for members of local clubs, schools, or nonprofits. For example, offering a discount for teachers, veterans, or healthcare workers can not only drive traffic but also create goodwill within your community.
Participate in Farmers’ Markets or Local Fairs: Setting up a booth at local events like farmers’ markets or street fairs allows you to engage directly with the community. Use this opportunity to hand out samples, flyers, or business cards and collect email addresses for future marketing.
Customer reviews are critical to establishing credibility, particularly for local businesses. Positive reviews signal trustworthiness and can sway potential customers. According to recent statistics, nearly 90% of consumers read online reviews before visiting a local business. Here’s how to leverage reviews for increased visibility:
Encourage Happy Customers to Leave Reviews: Politely ask satisfied customers to leave a review on platforms like Google, Yelp, or Facebook. You can even create a printed card with instructions or send follow-up emails to encourage reviews.
Respond to All Reviews—Both Positive and Negative: Responding to reviews shows that you care about your customers’ experiences. Thank customers for positive feedback and address any concerns raised in negative reviews professionally and promptly. Your response helps shape your brand’s reputation for potential customers.
Feature Testimonials on Your Website: Showcase positive reviews on your website or social media pages. This social proof can help convert new visitors into customers and strengthen your reputation.
Use Review-Based Widgets: Tools like Trustpilot or Yelp widgets can integrate customer reviews into your website, allowing visitors to easily see what others think about your business without leaving your site.
Paid advertising can be a powerful way to reach specific demographics within your local area. Digital platforms like Google, Facebook, and Instagram allow you to target ads to people in your city, neighborhood, or even down to a specific radius around your business. Here are a few methods to consider:
Google Local Service Ads: These ads appear at the top of Google’s local search results, often for service-based businesses. They connect users directly with your business by featuring your phone number or offering a “Request a Quote” button. Importantly, you only pay when someone contacts your business through the ad.
Facebook and Instagram Geo-Targeting: Both Facebook and Instagram offer location-based targeting, allowing you to show ads to people within a specific geographic area. You can narrow down your audience by selecting your city, zip code, or even within a radius of your business.
Promote Special Offers: If you’re running a special promotion or sale, paid ads can help spread the word quickly. Include strong calls-to-action (CTAs) such as “Call Now” or “Visit Us Today” to encourage immediate engagement.
Email marketing allows you to stay in touch with your customers and share news, promotions, and updates about your business. It’s a direct way to communicate with your audience and drive repeat business. Here’s how to make the most of email marketing:
Collect Email Addresses in Person and Online: Use your website, social media, or in-store signage to encourage customers to sign up for your newsletter. Offering an incentive, such as a discount or freebie, can entice people to provide their email addresses.
Send Regular Newsletters: Keep your audience engaged by sending regular emails. This can include new product announcements, special offers, or upcoming events. Consistent communication keeps your business at the forefront of customers’ minds and encourages repeat visits.
Personalize Your Emails: Tailoring your emails to different customer segments (e.g., returning customers vs. new subscribers) makes them more relevant and engaging. Including personalized subject lines or content can significantly improve open rates.
Physical marketing materials like signs and flyers still play a valuable role in increasing local business visibility. Even in the digital age, having strong branding and visible signage can help attract foot traffic and make your business more memorable.
Invest in Eye-Catching Signage: Make sure your storefront signage is clear, visible, and reflects your brand’s identity. If your business is difficult to see from the street, consider adding a sandwich board or banner to catch the attention of passersby.
Distribute Flyers in Strategic Locations: Hand out or post flyers in community centers, coffee shops, or local bulletin boards where potential customers are likely to see them. Flyers can promote events, sales, or special discounts and should always include your contact information and location.
Brand Your Vehicle: If you have a company vehicle, consider adding your logo and business information to it. Whether it’s a full wrap or simple decals, branded vehicles act as mobile advertisements that can increase awareness as you drive through the community.
Becoming actively involved in your local community by hosting or participating in events can significantly enhance your business’s visibility and reputation. Whether you’re sponsoring a charity event or organizing a free workshop, these activities showcase your commitment to the community.
Host Workshops or Classes: If you have expertise to share, consider offering free or low-cost workshops or classes relevant to your business. For example, a fitness studio could offer a free community workout, or a florist might host a flower-arranging workshop. This helps you connect with potential customers on a personal level.
Hold Special Events or Sales: Events like grand openings, anniversary celebrations, or holiday sales can create a buzz and are a great way to publicize your business and involve the local community.
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A self-proclaimed Swiftian, Instagram-holic, and blogger, Subhasree eats, breathes, and sleeps pop culture. When she is not imagining dates with Iron Man on Stark Tower (yes, she has the biggest crush on RDJ, which she won’t admit), she can be seen tweeting about the latest trends. Always the first one to break viral news, Subhasree is addicted to social media, and leaves out no opportunity of blogging about the same. She is our go-to source for the latest algorithm updates and our resident editor.