How to Promote Your Business Website: A Guide for UK Small Businesses
Subhasree Nag, 11 hours ago
Doing business in this digital age can’t be carried out without some form of online reviews. Sometimes, it makes or breaks a business’s reputation and sways a customer’s purchasing decision. A very important feature of this is Google Reviews.
By using the right tools, businesses and customers alike can easily search, track, and manage reviews on Google. Moreover, one of the most useful capabilities for business owners and customers alike is the ability to perform a Google Reviews search by name.
In this comprehensive guide, we’ll explore what Google Reviews search by name is, how it works, and the best strategies for using it to your advantage.
Google Reviews is a service from Google where customers comment on their experience with businesses, products, or services directly on Google.
The reviews appear on the business’s Google Business Profile and can be ratings, written feedback, or images. Google Reviews search is the process of finding specific reviews based on parameters such as keywords, location, or names.
The ability to search reviews by name is very important for businesses and individuals who want to track feedback related to specific people or customers.
Search by name allows business owners to monitor mentions of their business by specific individuals, making it easier to respond to complaints, appreciate positive feedback, and maintain overall customer satisfaction.
If you own the business or want to look it up on your own, there are some really easy ways you can apply. Here’s how to do that:
You can simply search for the business name you’re looking for by typing it into Google, along with the word “reviews.” If the business name is too generic, you may want to include the location as well.
Generally, a right-hand panel appears on the results page that includes review ratings and links to read more reviews—this is the Google Knowledge Panel.
Another way would be through Google Maps, where you can search for a business directly. Once you reach the business listing, you can click on it and then find the reviews section, from which you can view its ratings and detailed customer reviews.
Google Maps will also indicate if there are new reviews, so you have a better insight into how the customers feel about the business.
These are all manual ways to check Google reviews, but they are not the most efficient if you are constantly looking for a person or review. To make the process easier, additional methods specifically focus on Google Reviews search by name.
You are most likely a business owner or manager already aware of the Google Business Profile. This is the official place to oversee your business’s information on Google, including Google Reviews.
To read reviews directly from your Google Business Profile:
If you haven’t created a Google My Business account yet, you should do so. After logging in, you can access a dashboard to see and manage all reviews.
To do this, follow the steps below. Open the Google My Business dashboard. Now click on the “Reviews” section. All reviews by your customers are reflected here. You can even reply to those reviews and connect with your customers.
Google My Business also gives you an option to filter reviews by star ratings or specific keywords. This means that if you are really managing your reputation, you can see only positive or negative reviews.
This is an effective way of searching through your Google Business Profile, but there are occasions when you must find a specific review from a specific person.
If you want to locate the review based on a particular customer or user, you must use their name as one of the search words. For this, go through the method of how you can search in Google Reviews by name.
You can perform a Google Reviews search by name by entering the reviewer’s and business names in the search bar. For example, type “John Doe reviews XYZ Coffee Shop” into Google.
If the customer has left a review, the review will show up in the search results. This method is simple but effective for finding specific reviews.
Proceed to Google or Google Maps and search for your business name. Then, manually look for a specific person’s reviews.
Since Google is not found to have such a name search, you can easily spot his feedback in the review section by searching by name if you know who to look for.
When you stumble upon a review from a person of interest, click on their profile picture or name to see more about this person.
You will now see all the reviews they wrote for Google, not only for your business, which can give you a broader picture of this reviewer’s overall tone and her history of feedback.
You can search Google reviews by keyword beside the name. This helps you look for topics, products, or service reviews. To search Google Reviews by keyword, do the following:
You can type specific keywords, for example, “food quality,” “customer service,” or “fast shipping,” and then you append your business name.
Let’s say you own a restaurant; therefore, in the search bar, you will type, for example, “best food quality at XYZ restaurant reviews.”
This way, you’ll get reviews where consumers mention your product or service combined with a keyword you’re searching for.
Google allows filtering reviews by date or relevance when reviewing them. Although Google does not offer a method of searching for reviews by keyword, keywords such as “review XYZ business service good/bad” can also be used to limit the outcome.
In addition, some tools compile reviews across more than one site, Google Reviews being just one example.
Most of these tools also allow you to filter your reviews based on keywords so you can spot a review that highlights certain features, services, or products.
In reputation management, a Google Reviews search by name will be helpful. The reason is that such a thing becomes possible using the tools and methods shown below.
Google Alerts lets you set an alert for those specific search words. You set up an alert for your business name and all the specific people’s names; then, for every review he or she has posted, it will send you an e-mail.
There are many third-party tools, like Trustpilot, Yotpo, or ReviewTrackers, that can help automate the search for reviews.
These tools enable you to track reviews across multiple platforms, including Google, and filter them by keywords, names, or ratings. This is very useful for businesses dealing with a large number of customers.
The management of Google reviews is a constant process. It becomes easy with review management tools to track them efficiently. Here are some popular review management tools that automatically monitor your reviews:
Tool Name | Features | Price Range |
ReviewTrackers | Tracks reviews across multiple platforms, keyword filtering | Subscription |
Birdeye | Automated review requests, customer engagement tools | Subscription |
Trustpilot | Collects, manages, and analyzes reviews | Subscription |
Yotpo | Collects customer reviews, integrates with e-commerce | Subscription |
Google Alerts | Free tool for setting up email alerts for specific keywords | Free |
These tools can help automate the process of Google Reviews search by name, saving business owners time while ensuring they stay on top of customer feedback.
A good online reputation is a must for any business. Here are some tips on how to improve and maintain your reputation through Google Reviews search by name:
Always respond to positive and negative reviews. Responding to feedback proves that you value your customers. This creates trust and loyalty, which is crucial for maintaining a good online reputation.
Encourage satisfied customers to review your service or product well. One of the best ways of getting good reviews is by requesting them to provide feedback once they have received your service or bought your product.
Then try a Simple Google Reviews search by name to find bad feedback. Reply professionally, apologizing for any problems and suggesting solutions. A considerate reply will turn a complaining customer into a loyal one.
In managing your Google Reviews and reputation, here are some best practices for you:
If you wish to view reviews written about you as a business owner or an individual, then follow the instructions below:
To view your Google Reviews as a business owner:
The only good way of showing Google Reviews on your website is through the use of the Elfsight Google Reviews Widget. This will enable you to put reviews on your site that will give potential customers a direct view of your reviews. Below you have a FAQ on how to use it:
Searching Google reviews by name is essential for businesses looking to manage their reputation effectively. The right strategies and tools can help businesses track customer feedback, respond to concerns, and build a strong online presence.
Whether you are manually searching reviews or automating the process with advanced tools, maintaining a positive reputation online is essential in today’s competitive market.
Following the strategies and best practices outlined in this guide ensures that your Google Reviews work for you, not against you.
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Nabamita Sinha loves to write about lifestyle and pop-culture. In her free time, she loves to watch movies and TV series and experiment with food. Her favorite niche topics are fashion, lifestyle, travel, and gossip content. Her style of writing is creative and quirky.